Veterinary Jobs in West Des Moines, IA

Grand Avenue Veterinary Hospital Jobs

Grand-Avenue-Veterinary-Hospital Nestled in the heart of West Des Moines, Grand Avenue Veterinary Hospital is surrounded by a diverse array of amenities and attractions, catering to both residents and visitors alike. Situated within a vibrant community, the area offers a blend of convenience and leisure opportunities, making it an appealing place to live, work, and visit.

Transportation and Connectivity:

Convenient transportation options contribute to West Des Moines’ accessibility and connectivity within the region. The city benefits from a well-developed infrastructure of roads and highways, facilitating easy commuting and travel. Public transportation services, including bus routes and commuter rail, offer alternative transportation solutions for residents and visitors.

Pappajohn Sculpture Park in West Des Moines

Recreational Opportunities:

Residents and visitors alike can enjoy a plethora of recreational opportunities in West Des Moines. The city features an extensive park system, encompassing parks, trails, and green spaces that provide venues for outdoor activities, leisure, and relaxation. From scenic nature trails to sports fields and playgrounds, there’s something for everyone to enjoy in West Des Moines’ recreational offerings.

Residential Landscape:

West Des Moines boasts a diverse residential landscape, ranging from single-family homes to apartments and condominiums. Neighborhoods within the area cater to various lifestyles and preferences, offering options for individuals, families, and retirees alike. The community’s housing market remains robust, with a mix of established neighborhoods and newer developments providing housing options for residents at different stages of life.
Capitol Building in West Des Moines

Education:

West Des Moines prioritizes education with access to quality schools. The community is served by reputable public and private schools, offering comprehensive educational programs and extracurricular activities.

Cultural and Entertainment Attractions:

West Des Moines offers a vibrant cultural scene and a variety of entertainment options. The city hosts community events, festivals, and cultural celebrations throughout the year, fostering a sense of community and civic engagement. Additionally, residents can explore museums, galleries, theaters, and performing arts venues that showcase local talent and cultural heritage.

Join our team at Grand Avenue Veterinary Hospital in West Des Moines. Advance your career while contributing to a community that prioritizes professional excellence and the health of its residents and their pets. We’re dedicated to providing exceptional veterinary care in a welcoming environment.

Open Positions

Veterinary Technician

The veterinarians of Grand Avenue Veterinary Hospital work hard to stay up-to-date on the latest advances in veterinary medicine and technology. Above all, we strive to show compassion and loving care to all pets and their families with every exam, procedure, and surgery. We love and treat them as our own! Our veterinary team is committed to educating our clients on how to keep their pets healthy year-round by providing education about nutrition, wellness care, parasites, as well as the importance of monthly heartworm, flea, and tick preventions given year-round.

Our practice is excited to add another Veterinary Technician to our team! We are looking for an individual who is good at communicating, organization, and multi-tasking, and who is ready to work in a fast-paced environment. The ideal candidate would have at least 1-2 years’ previous experience in veterinary medicine.

Hours of operation:
Monday-Friday 7:30am-6:00pm
Full time: 30 – 40 hours a week
Anticipated schedule: 4 x 10 days

We are proud to offer our teammates comprehensive benefits:

Medical, Dental, and Vision insurance
Disability insurance
Life insurance
Paid time off
401(k) with match
Personal pet care discount on services / meds (after 60 days of employments)
Scrub allowance (after 6 months of employment)

Essential Functions:

Able to perform basic animal handling and restraint
Be able to accurately position for radiographs
Assist veterinarians in the practice of veterinary medicine and surgery
Perform in-hospital lab testing and prepare specimens for outside labs
Assist veterinarians in outpatient exams by taking histories, vital signs, and weights as well as providing client education
Collect and prepare diagnostic samples
Anesthesia monitoring
Assist in maintaining practice equipment
Assist veterinarian performing surgery
Assist veterinarians in any other assigned tasks
Maintain cleanliness of surgery suite, treatment area, and exams rooms for all surfaces
Support DEA compliance as it relates to the role
Any other duties as assigned

Requirements/Qualifications

Previous veterinary medicine experience
High school diploma or equivalent
Ability to lift patients and carry equipment up to 25 pounds; ability to lift
patients or carry equipment over 25 pounds with assistance
Practice OSHA safety techniques including proper PPE
Computer skills, MS office applications, etc.

Job Type: Full-time

Expected hours: 30 – 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

10 hour shift
Monday to Friday
No weekends

Experience:

Veterinary: 1 year (Preferred)

License/Certification:

Veterinary Technician Certification (Preferred)

Work Location: In person

Apply here →

Customer Service Representative

The veterinarians of Grand Avenue Veterinary Hospital work hard to stay up-to-date on the latest advances in veterinary medicine and technology. Above all, we strive to show compassion and loving care to all pets and their families with every exam, procedure, and surgery. We love and treat them as our own! Our veterinary team is committed to educating our clients on how to keep their pets healthy year-round by providing education about nutrition, wellness care, parasites, as well as the importance of monthly heartworm, flea, and tick preventions given year-round.

We are excited to expand our team! We are looking for a CSR with strong communication & human relation skills. An individual with the ability to adapt & rise above in stressful situations is a must! Our ideal candidate will be open to cross training (learn VA skills) and would preferably have previous vet med experience.

Hours of operation: Monday-Friday 7:30am-6:00pm
Full time: 30 – 40 hrs
Anticipated schedule: 4 x 10 hours

We are proud to offer our teammates comprehensive benefits:

Medical, Dental, and Vision insurance
Disability insurance
Life insurance
Paid time off
401(k) with match
Scrub Allowance (after 6 months of employment)
Employee pet discounts on services & meds (after 60 days of employment)
Flexible schedule

Position Purpose

Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.

Client Service Representative Competencies

Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.
Collaboration & Teamwork: Carefully coordinating actions with practice team members. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
Communicating: Conveying patient visit outcomes to clients and teammates to ensure successful client care, applying excellent written and verbal skills.
Active Listening: Following the expressed wishes of teammates and clients.
Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities

Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
Processes cash, checks, charge card payments and credit account payments.
Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
Assists in the updating of client/patient files, as needed.
Prepares and sends client correspondence.
Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
Performs a backup of the computer system on a regular basis, as directed.
Performs and oversees the performance of posting daily business.
Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
Answers incoming telephone calls applying proper telephone etiquette.
Presents clients with medications, instructions, new client kits and any other take home items.
Handles emergency situations with great care, patience, and following established clinic policies and procedures.
Addresses client concerns in a calm and appropriate manner, ensuring every experience ends in satisfaction.

Requirements / Qualifications

High school diploma or equivalent
Previous veterinary experience preferred
Previous reception experience required